In this podcast episode, Jamie Pagan, Associate Director of Marketing at Selligence, talks with George Holman, Head of Growth at Selligence, about his journey through the company, starting as a business development analyst and eventually moving into his current role in just 4 years.

George emphasizes the importance of self-development and learning on the job, as well as the challenges of building a sales department from scratch in a startup. The pair also discuss the significance of client retention and growth, and the interlink between sales and customer success.

We also find out about George's experience in launching a satellite office in the US amidst the COVID pandemic and the importance of understanding the US market.

The conversation highlights the importance of strategic planning and a collaborative, supportive culture in achieving success. Listeners will take away valuable insights on maximizing growth in existing client base, building out a stronger footprint in the US market, and the shift in mindset for company growth.

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TIMESTAMPS

00:03:40 - Transitioning from university to a startup
00:05:00 - Discovering the layers of sales
00:06:55 - George talks about transitioning from business development analyst to executive
00:08:07 - Launching Talent Ticker: a learning curve
00:11:09 - Building a sales team from scratch in a startup
00:15:07 - Selling without marketing and collateral
00:17:11 - Discussion on george's sales role
00:18:50 - George's move from sales to client success
00:25:22 - Learning the importance of client retention and growth strategy in business
00:28:09 - Managing customer success and growth in a startup
00:32:54 - Growing the customer success team at a saas company
00:34:08 - Growing pains and specialization in customer success team
00:36:51 - Monetizing existing accounts
00:41:39 - Client upsell and win-backs drive success at company base
00:46:43 - George talks about moving to the us to help build out the growth strategy
00:51:02 - From business development executive to head of growth in three and a half years
00:51:47 - Selligence: a roller coaster ride of personal and client success stories
00:56:32 - Exploring the future of sales and customer success
01:00:59 - Company executives share insights on achieving growth in three years

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FOLLOW US

The Sales Syndicate Podcast: https://www.linkedin.com/showcase/the-sales-syndicate-podcast/
Selligence: https://www.linkedin.com/company/selligence
Jamie Pagan: https://www.linkedin.com/in/jamiepagan/
George Holman: https://www.linkedin.com/in/george-holman-977711177/

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