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Client success is sales: Debunking 'CS' misconceptions

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In this episode, Jamie Pagan, Associate Director of Marketing Selligence sits down with Katie Savino, Global Director of Client Sucess Selligence to talk about how client success is more similar to sales that it might seem.

Katie takes us through the main similarities and differences between client success and sales, touching on how it's far more proactive than reactive. During the episode, they also discuss ideal reporting structures, team expectancies, and tips for hiring into client success.

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The Sales Syndicate Podcast: https://www.linkedin.com/showcase/the-sales-syndicate-podcast/
Selligence: https://www.linkedin.com/company/selligence
Jamie Pagan: https://www.linkedin.com/in/jamiepagan/
Katie Savino: https://www.linkedin.com/in/katiesavino/